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career Opportunities

Thank you for your interest in working at Decision Research Corporation (DRC). We look for energetic, fast learning, qualified individuals to join our team throughout the year. Current opportunities which we are accepting applications for are listed below. Please click the listings for more information about each position and how to apply.

Decision Research, a software solutions provider, is seeking a .NET applications developer to create web applications.  This is a full time position in our Honolulu, Hawaii headquarters.

Experience with .NET, ASP, VB, COM/COM+, ActiveX, XML, Javascript, HTML, SQL Server, Oracle, Java, and Windows platform are highly desirable. Working knowledge of JSP, PERL, web services, and object technology are a plus for support of our internet products. Ideal candidates will have a college degree, be self-motivated and have an aptitude for problem solving.  A bachelor’s degree in ICS; MIS; Information Technology Management; or Mathematics (with strong computer skills) preferred.

To apply, email your cover letter and resume to careers@decisionresearch.com. Please include WB0714 in the email subject line.

DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for energetic, fast learning, and qualified individuals to join our team as an application developer. This is a full time position in our Honolulu, HI office.

DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and  demonstrate during the interviewing process their proficiency with the technologies below. Experience working in teams developing enterprise commercial grade transactional software systems a plus.

Primary Duties:
• Develop, test, and debug enterprise software solutions.
• Adhere to all development standards

Minimum Qualifications:
• A bachelor’s degree in ICS; MIS; Information Technology Management; Engineering or Mathematics (with strong computer skills).
• Experience with technologies such as ASP. Net, C#, SQL, JavaScript, SQL Server, HTML, XML, web services, MVC, and object oriented technologies.
• Experience such as internships or personal projects a plus
• Ideal candidates must be self-motivated and have an aptitude for problem solving.
• Must be able to work equally well in a team as well as individually.
• Excellent problem-solving skills, attention to detail and ability to learn new technologies quickly.

To apply, email your cover letter and resume to careers@decisionresearch.com. Please include WB0321 in the email subject line.

DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for energetic, fast learning, and qualified individuals to join our team as a mid level application developer. This is a full time position in our Honolulu, HI office.

DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and should be able to demonstrate during the interviewing process their proficiency with the above technologies. Experience working in teams developing enterprise commercial grade transactional software systems is required.

Primary Duties:
• Develop, test, and debug enterprise software solutions.
• Adhere to all development standards

Minimum Qualifications
• 2 years of experience with technologies such as ASP. Net, C#, SQL, JavaScript, SQL Server, HTML, XML, web services, MVC, and object oriented technologies.
• A bachelor’s degree in ICS; MIS; Information Technology Management; Engineering or Mathematics (with strong computer skills).
• Ideal candidates must be self-motivated and have an aptitude for problem solving.
• Must be able to work equally well in a team as well as individually.
• Excellent problem-solving skills, attention to detail and ability to learn new technologies quickly.
• Familiar with Agile software development life cycle.

To apply, email your cover letter and resume to careers@decisionresearch.com. Please include WB0321 in the email subject line.

DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for energetic, fast learning, and qualified individuals to join our team as a senior application developer. This is a full time position in our Honolulu, HI office.

DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and should be able to demonstrate during the interviewing process their proficiency with the above technologies. Experience working in teams developing enterprise commercial grade transactional software systems is required.

Primary Duties:
• Work with business team to understand and interpret customer system requirements
• Design, develop, test, and debug enterprise software solutions.
• Develop documentation and participate in code review.
• Lead project-based teams
• Create documentation for training (i.e. user manuals, technical manuals)

Minimum Qualifications
• 5 years of experience with technologies such as ASP. Net, C#, SQL, JavaScript, SQL Server, HTML, XML, web services, MVC, and object oriented technologies to develop software.
• Experience with design and documentation of software.
• A bachelor or master’s degree in ICS; MIS; Information Technology Management; Engineering or Mathematics (with strong computer skills).
• Ideal candidates must be self-motivated and have an aptitude for problem solving.
• Excellent problem-solving skills, attention to detail and ability to learn new technologies quickly.
• Small team lead role experience will be viewed as a bonus.
• Must be able to work equally well in a team as well as individually.
• Experience with Agile software development life cycle.

To apply, email your cover letter and resume to careers@decisionresearch.com. Please include WB0321 in the email subject line.

Decision Research Corporation, is searching for an experienced Build and Release Engineer who will be responsible for maintaining and enhancing DRC’s build system and release process, including the appropriate infrastructure, documentation, and automation.

The successful candidate will be an engineer who thrives in a collaborative, diverse environment and is passionate about the quality of the software they are delivering. You will be in a fast-paced, team-oriented environment with responsibilities that include responding to issues with the build system, enhancing the build process, and contributing to successful releases.

You will be a key member of the Engineering and Quality Assurance Team, maintaining and enhancing a build and release management system. You will work closely with the Quality Assurance Manager, Development Managers and Project Managers to design and enforce policies for managing source code within Microsoft’s Team Foundation Server (TFS), including branching, merging, and build management to support parallel development.

Primary duties include:

  • Provide continuous support on builds and strive to make the build and releases as close to automatic and foolproof as possible
  • Monitor and administer the automated build and continuous integration process to ensure correct build execution and facilitate resolution of build failures
  • Develop and maintain documentation of the build/release process
  • Automate and drive efficiencies in build and release management
  • Manage source code within TFS, including branching and merging
  • Other Duties as Assigned

Minimum Requirements:

  • 1 to 3 year’s experience in maintaining a production build and continuous integration system
  • Familiarity with Visual Studio 2012/2015, Team Foundation Server, IIS Administration, Source Code Control merging and branching, SQL Server, SSRS, and Azure
  • Experience in designing, building, and maintaining an automated build and release environment
  • The ability to integrate source, third party components, data, and deployment externals of a software system in order to guarantee operational stability
  • Experience in maintaining and working with Microsoft Team Foundation Server
  • Experience in coordinating releases from development to production
  • Knowledge or experience using Microsoft products:  Windows XP, Windows 7, Office Suite (Word, Excel, Powerpoint, Outlook).
  • Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience preferred.
  • Independent, self-motivated.

This position is in our Honolulu, HI office.

Please email your cover letter and attach your resume (PDF or DOC) to careers@decisionresearch.com. Please include WEB0327 in the email subject line.

 Resumes will be accepted until position is filled.

Ideal candidates must possess a solid understanding of the technology and platforms available in the P&C Insurance industry, knowledge of the insurance vertical and its rating and policy administration solutions.  Must be skilled in working within a business group to understand and interpret workflow and business rules. Effective oral & written communication skills are essential, position will entail drafting process design, business rule, and requirements documents. Must be able to plan and direct analysis of complex business problems to be solved with automated systems.  Bachelor’s degree or relevant advanced degree.

Primary duties include:

  • Analyzing client’s business functions in order to develop new or modified information processing systems.
  • Consulting with clients, business unit management, systems analysts and programmers on the business needs and objectives and to design and develop automated business systems to fulfill those needs.
  • Writing and maintains functional specifications for new or modified business systems as well as tracking and documenting changes to those specifications.
  • Developing, coordinating, and implementing plans to test business and functional processes during system development and quality assurance testing.
  • Creating or assists others in the writing of user documentation, instructions, and procedures.
  • Preparing time and cost estimates for completing projects.
  • Other Duties as Assigned.

Minimum Requirements:

  • Knowledge or experience using Microsoft products:  Windows XP, Windows 7, Office Suite (Word, Excel, Powerpoint, Outlook).
  • Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Independent, self-motivated.
  • Ability to Travel.

Please email your cover letter and attach your resume (PDF or DOC) to careers@decisionresearch.com. Please include WEB0113 in the email subject line.  Resumes will be accepted until position is filled.

Decision Research Corporation (DRC) is seeking a Go Developer to join its rating team in Honolulu. Ideal candidates should have experience building production software

Primary Duties include:
• Development, test and maintain polyglot service stacks
• Delivering high quality solutions to meet requirements
• Design, develop, test, and deploy new tools and products

Minimum Qualifications:
• Experience coding production software
• Proficiency in a semicolon delimited language
• Excellent verbal and written communication skills
• Strong analytical, problem solving and testing skills

Further Desired Qualities:
• Expertise in golang
• Experience with Microsoft Excel, Linux, Perl, TDD, or cloud computing
• A bachelor’s degree or equivalent experience

This position is located in our Honolulu, HI office.

To apply, please send your resume and cover letter to careers@decisionresearch.com; include WB0427 in the subject line. Please also include your experience with go, the project(s) you’ve worked on, salary requirements, and your development philosophy.

DRC is looking for qualified individuals to join our team as a technical operations specialist. Ideal candidates must possess a solid understanding of the technology and hardware/software platforms.

Duties:
• Provide support and maintenance for production systems on Microsoft Azure
• Ability to Script programs
• Migrate code for product releases to the various environments (development, QA, UAT, production)
• Monitor daily system cycles, in addition to running testing cycles as needed
• Reconcile daily system activity against 3rd party reports received from third parties
• Perform as dispatcher, answering initial call, triaging the issue and assigning priority and resources
• Respond to trouble tickets in a timely manner
• Provide phone support to users and walk users through the problem solving process
• This position is an 8 am to 5 pm shift with occasional night shift work (required)
• This position also requires the ability to be an on-call 24×7 rotation
• Remotely support users
• Other Duties as Assigned

Qualifications:
• A degree in Computer Science, Information Systems Management, or a computer-related field, One year of relevant Information Technology work experience can be used in lieu of degree.
• Experience working with IT hardware (i.e. desktops, laptops, servers, & printers)
• Excellent knowledge of or experience using Microsoft products including Windows, Office Suite (Word, Excel, Powerpoint, Outlook)
• Work in standard office environment and can lift/carry/push weights up to 50 lbs
• Experience in a customer support, help desk environment role
• Excellent communication skills and troubleshooting skills
• CompTIA or Microsoft certifications a plus
• Must be able to work a flexible schedule.
• Must be able to work equally well in a team as well as individually.
• Independent, self-motivated

This position is located in our Honolulu, HI office. Applicants should reside or be in the process of relocating to Honolulu. Position requires night and weekend on call support.

How to Apply:
To apply, email your cover letter and resume to careers@decisionresearch.com. Please include WB0707 in the subject line.

Are you a problem solving person with an analytical mind and good writing skills? Do you enjoy working with people? Ideal candidates have excellent organizational skills and time management abilities to prioritize and meet multiple deadlines.

DRC is looking for recent graduates that are energetic, fast learning, and qualified to join our team.

At DRC, we help our clients solve their complex business challenges by creating solutions that streamline their operations, increase their speed to market, and reduce their overall cost of ownership. Our teams are responsible for working with clients to analyze their daily operational workflow and recommending areas that can be optimized to increase efficiency, minimizing duplicate efforts and reducing the project timeline.

Primary Duties include:

  • Analyzing client’s business functions in order to develop new or modified information processing systems.
  • Review insurance carrier rate filings and derive rating calculations that are loaded in to Excel spreadsheets
  • Developing or assisting with coordinating, and implementing plans to test business and functional processes during system development and quality assurance testing.
  • Creating or assists others in the writing of user documentation, instructions, and procedures.
  • Other Duties as Assigned

Qualifications include:

  • Bachelors degree in the following fields or relevant job experience
  • Technology: Computer Science, Software/Computer Engineering, MIS-
  • Business: Actuarial, Insurance, Finance, Business, Operations, Accounting-
  • Technical aptitude and interest
  • Detail Oriented Independent, self-motivated with a drive to succeed
  • Strong verbal and written communication skills and business and technical expertise to be proficient in communicating business and technical requirements.
  • Analytical/problem solving experience with complex business problems,
  • Experience using Microsoft products, Proficiency in Excel is required
  • Willingness to Travel

Positions are avaiable in our Honolulu, HI and Philadelphia, PA offices.

To apply, email your cover letter and resume to careers@decisionresearch.com. Please include WEB0204 in the email subject line.

Ideal candidates must possess a solid understanding of the technology and platforms available in the P&C Insurance industry, specifically billing systems, knowledge of the insurance vertical and its rating and policy administration solutions. Must be skilled in working within a business group to understand and interpret workflow and business rules. Effective oral & written communication skills are essential, position will entail drafting process design, business rule, and requirements documents. Must be able to plan and direct analysis of complex business problems to be solved with automated systems.

Primary duties include:

  • Identify and analyze client’s business functions in order to develop clearly defined requirements for billing systems.  Document use cases, process flows, data flows and report mock-ups.
  • Consulting with clients, business unit management, systems analysts and programmers on the business needs and objectives and to design and develop automated business systems to fulfill those needs.
  • Writing and maintains functional specifications for new or modified business systems as well as tracking and documenting changes to those specifications.Developing, coordinating, and implementing plans to test business and functional processes during system development and quality assurance testing.
  • Creating or assists others in the writing of user documentation, instructions, and procedures.
  • Preparing time and cost estimates for completing projects.
  • Other Duties as Assigned

Minimum Requirements:

  • Experience using Microsoft products:  Windows, Office Suite (Word, Excel, Powerpoint, Outlook),
  • Experience using standard project and business tools including Microsoft Project, Excel, PowerPoint, Project, SharePoint.
  • Excellent problem-solving and analytical skills.
  • Excellent communication skills, both written and verbal. Understands communication channels and escalates appropriately.
  • Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • 5+ years as an IT Business Analyst Property & Casualty insurance industry.
  • Experience with property and casualty billing systems is required.
  • Independent, self-motivated
  • Ability to Travel
  • Insurance Certification, i.e. CPCU a Plus

DRC is seeking candidates from the Philadelphia Area. This position is in our Philadelphia, PA office.

To apply, please email your cover letter and attach your resume (PDF or DOC) to careers@decisionresearch.com. Include WB1025 in the subject line.

DRC is seeking a qualified and experience Project Manager to join our software development team. This individual will be responsible for managing software development projects and development teams and should be highly skilled in using structured methodologies in implementing software applications.

Primary responsibilities include:

• Lead planning and implementation of projects (Initiation through Closure)
• Serve as the main point of contact during all project phases
• Facilitate definition of project scope, goals, deliverables and project meetings – internal and external
• Develop, maintain and control project schedules, budgets, resource allocation
• Provide direction and support for to project team
• Effectively prepare for and address project issues, risks and/or changes that may arise.
• Generate project measurement reporting for management and stakeholders.
• Ensure projects meet established goals, objectives, and company standards
• Ensure conformance to company quality standards
• Project evaluations and assessments of results

EDUCATION AND EXPERIENCE REQUIREMENTS

Ideal candidate possesses a solid understanding of project management methodologies, processes and best practices; knowledge of the insurance vertical and its rating and policy administration solutions.
• Bachelor’s degree in business, management, Information Technology, or related field
• 3 – 5 years of project-related experience; P & C insurance space preferred
• PMP certification or active candidate; CAPM considered
• Strong understanding of software development life cycle processes required
• Ability to successfully lead a team
• Must be flexible and able to effectively manage and control changing priorities and project risks.

PREFERRED SKILLS
• Proven experience in people management, risk management and change management
• Proficient in Microsoft Office (Word, Excel, PowerPoint), MS Project, Visio and SharePoint
• Analytical, organizational and problem solving skills a must
• Strong leadership skills and effective verbal and written communication skills
• Strong working knowledge and execution of the SDLC process

This position is located in our Honolulu, Hawaii office.

To apply, please email your cover letter and resume to careers@decisionresearch.com. Please include WEB0411 in the email subject line. Resumes will be accepted until position is filled.

Decision Research Corporation (DRC) of Honolulu, HI is looking to hire a Quality Assurance professional to augment our existing QA Department. DRC is a leading provider of software business solutions within the global Property & Casualty insurance marketplace. DRC’s products include the GameChanger Suite which consists of Policy Administration, Claims, Billing, Agent/Consumer Portals, Business Intelligence, and Mobile Applications. The successful candidate will be task oriented, driven to succeed and a team player.

Primary Duties Include:

• Collaborate with the project teams to define and manage the test strategy
• Participate in requirements and design reviews to identify defects
• Manage and execute the testing process
• Ensure products are delivered based on internal design standards and external customer expectations.
• Automate manual processes

Qualifications:

Required experience and skills:

• Associates Degree (A. A.) in computer science, MIS, Software/Computer Engineering, or related field or 1-2 years’ experience testing web based applications
• Experience developing and executing test cases and scripts from user requirements and technical specifications
• Strong written and verbal communication skills
• Required to be self-motivated, organized, and detail oriented

Other qualifications:

• Experience with Microsoft .Net technologies
• Experience using Microsoft Visual Studio Test Edition (MTM)
• Automated tool experience
• P&C Insurance industry experience
Positions are available in both our Philadelphia, PA and Honolulu, HI  offices.

To apply, please email your cover letter and resume to careers@decisionresearch.com. Please include WEB1225 in the email subject line. Resumes will be accepted until position is filled.

Are you a game changer when it comes to simplifying complex technical concepts? DRC is a company where we are changing the insurance industry through technology. We need an innovative new member to assist us in the creation and maintenance of our product and system literature for internal and external audiences.

A Day in the Life:

    • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
    • Write easy-to-understand user interface text, online help and developer guides
    • Collaborate with internal teams to obtain an in-depth understanding of the product and the documentation requirements
    • Create tutorials to help end-users use a variety of applications
    • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
    • Create and maintain the information architecture
    • Create and maintain a system documentation, including user guide, installation instructions, scripting API manual, tutorials and release notes

What You’ll Need: 

  1-2 years working experience in technical writing of software documentation

 BA in English, Communications, or the equivalent

 Effective oral & written communication skills are essential.

  Ability to quickly grasp complex technical concepts and make them easily understandable in  text and pictures

  Ability self-sufficiently multi-task in an organized fashion

 Desire to contribute to and work with a team, helping us to meet our product delivery goals

 Basic familiarity with the SDLC and Agile software development

  Strong inter-personal skills; able to communicate and collaborate with engineers

 Experience with generating HTML-based help systems for software products

Bonus Qualifications:

      • Experience in P&C Insurance Industry
      • Experience in software development

To apply, please email your cover letter and resume to careers@decisionresearch.com. Please include WEB0828 in the email subject line. Resumes will be accepted until position is filled.

Decision Research, a software solutions provider, is seeking a User Interface (UI) developer for its software solutions. This is a full time position in our Honolulu, Hawaii headquarters. This position is responsible for a variety of programming tasks for new/existing web based software systems. It includes the development of user interfaces, web development, and debugging in a fast-paced, ever changing environment with high standards for quality. DRC’s products include the GameChanger Suite which consists of Policy Administration, Claims, Billing, Agent/Consumer Portals, Business Intelligence, and Mobile Applications. The successful candidate will be task oriented, driven to succeed and a team player.

Primary Duties Include:

• Design and develop UI Screens for new and existing web based software systems.
• Participate in the creative process and execute ideas derived from the process.
• Continuously improve existing software user interfaces and experiences.
• Ability to work independently and as part of a team.
• Other duties as assigned.

Qualifications:

• 1-2 years of web and user application design experience
• Strong visual design skills: Latest trends, color and typography.
• Strong interaction design skills: Wireframing, Prototyping, HTML5, CSS3.
• Design, develop and maintain both static & responsive web sites through HTML5, CSS3, jQuery and Javascript.
• Knowledge of C#.Net and Javascript frameworks such as Angular or React a plus.
• Experience defining user personas, information architecture and user flows.
• Knowledge of best practices for building high performance dynamic web applications.
• Must be a self-starter and able to take tasks to completion with minimal supervision.
• Excellent verbal and written communication skills (you should be able to clearly articulate your design decisions)
• Ideal candidates will possess a strong commitment to quality.
• Bachelor’s degree in relevant discipline such as Computer Graphics Design, Computer Science, ICS or MIS.

This position is in our Honolulu, HI office.

To apply, please email your cover letter and resume to careers@decisionresearch.com. Please include WEB1118 in the email subject line. Resumes will be accepted until position is filled.