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MS Amlin and Family Day Care of Australia expand use of GameChanger® Suite

Shopper and Insured Portals added for new business and self-service

PHILADELPHIA, PA – May 5, 2017 –– Decision Research Corporation (DRC), a technology leader specializing in insurance processing solutions for the P&C insurance industry, announced today that MS Amlin and Family Day Care of Australia (FDCA) have enhanced their GameChanger® solution by adding shopper and insured portals for new business and customer self-service functionality.  Launching just over a year ago on the award winning, MS Sign platform powered by GameChanger, FDCA has been able to increase their premium and profitability for their Professional Liability for child education and day care centers business.

MS Sign, powered by GameChanger, recognized by the Insider Honours as the 2015 Underwriting Initiatives of the year, includes all the modules needed for FDCA to quote, issue and service policies.  By deploying to Microsoft Azure, MS Amlin and DRC were able to quickly provision environments in the cloud which allowed for additional flexibility and kept infrastructure costs low.

Katie Wolff, Head of eTrading at MS Amlin, noted, “FDCA staff have quickly adapted to the robust GameChanger platform, and have been able to process more business without staff increase.  The SaaS platform, robust architecture and clever design of the GameChanger system allows us and our coverholders to not only easily bring business online with all the colors, logos, and branding of their company, but also expand their channels with new portals for brokers, shoppers and clients.”

“GameChanger’s unique configuration tools allowed our team to rapidly configure the shopper and insured portals with FDCA’s own look and feel, complete with generated branded documents.  The new business flow feeds directly into the existing GameChanger for full policy servicing in use by the call center staff,” said Karen Yamamoto, President at DRC.  “Our configuration team simply matched FDCA’s branding and enabled the intuitive new business flow for the shopper and renewal workflow for FDCA’s existing clients.”


About MS Amlin
MS Amlin is a leading global specialty commercial insurer and reinsurer with operations in the Lloyd’s, UK, Continental European and Bermudian markets. Comprising Mitsui Sumitomo’s London and Bermuda-based operations and the historic Amlin businesses, MS Amlin specialises in providing insurance cover for a wide range of risks to commercial enterprises and reinsurance protection to other insurers around the world. It is wholly owned and fully supported by the financial strength and scale of MS&AD of Japan, the eighth largest non-life insurer in the world. To learn more, visit www.msamlin.com.

About DRC
DRC is an experienced and trusted technology leader specializing in software development solutions for the P&C insurance industry. DRC successfully and consistently implements solutions for insurers, MGAs and brokers writing personal, commercial, and specialty lines of business. From small startups – to carriers with written premium in excess of $5 Billion, clients trust DRC solutions for their portal, rating, quoting, billing, policy administration and claims needs, and to enjoy an impressive return on investment. For more information about DRC, visit www.decisionresearch.com.  Keep the conversations going with DRC on Twitter (@DRCNews) and Facebook (fb.com/DecisionResearch) to stay connected in the competitive and dynamic insurance software industry.

For more information, contact:

Rick Young
(808) 949-8316