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Interested in joining our DRC team? We’re always interested in new team
members — whether you’re a developer, graphic designer, programmer, engineer, marketer or sales professional, we might already have a great role that’s
a perfect match for you.

Supporting Employees Professionally and Personally

Paid Time Off (PTO)

We work hard at DRC, but we know down-time is important too. We provide PTO for all of our employees.

Financial Stability

DRC not only provides a 401k, but also reimbursement tuition benefits should you continue your education.

Health Help

We provide excellent healthcare for our employees including dental and optical to keep you feeling your best.

Work Recognition

Hard work doesn’t go unnoticed. We celebrate our employees successes at an annual event.

Quarterly Events

Work with us and participate in our exciting employee events like our summer barbecue and holiday party.

.NET Developers (Entry Level)

Decision Research, a software solutions provider, is seeking a .NET applications developer to create web applications.

-Experience with .NET, ASP, VB, COM/COM+, ActiveX, XML, Javascript, HTML, SQL Server, Oracle, Java, and Windows platform
-Working knowledge of JSP, PERL, web services and object technology are a plus
-A Bachelor’s degree in ICS; MIS; Information Technology Management; or Mathematics (with strong computer skills) preferred

This is a full-time position in our Honolulu, Hawaii headquarters. Please apply below and include source code "WB0714" in the note field.

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Senior Application Developers

DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for energetic, fast learning, and qualified individuals to join our team as a senior application developer. This is a full time position in our Honolulu, HI office. DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and should be able to demonstrate during the interviewing process their proficiency with the above technologies. Experience working in teams developing enterprise commercial grade transactional software systems is required.

Primary duties include:
-Work with business team to understand and interpret customer system requirements
-Design, develop, test, and debug enterprise software solutions
-Develop documentation and participate in code review
-Lead project-based teams
-Create documentation for training (i.e. user manuals, technical manuals)

Minimum requirements:
-5 years of experience with technologies such as ASP. Net, C#, SQL, JavaScript, SQL Server, HTML, XML, web services, MVC, and object oriented technologies to develop software
-Experience with design and documentation of software
-A bachelor or master’s degree in ICS; MIS; Information Technology Management; Engineering or Mathematics with strong computer skills
-Self-motivated, excellent problem-solving skills, attention to detail and ability to learn new technologies quickly and work well in teams developing enterprise commercial grade transactional software systems
-Small team lead role experience is a plus and the ability to work well in a team as well as individually
-Experience with Agile software development life cycle

This is a full-time position in our Honolulu, HI office. Please apply below and include source code "WB0321" in the note field.

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Automation Engineer

Decision Research Corporation (DRC) is looking for a qualified individual to join our team as an Automation Engineer. This position is located in Philadelphia, PA. DRC is a leading provider of software business solutions within the global Property & Casualty insurance marketplace. DRC’s products include of Policy Administration, Claims, Billing, Agent/Consumer Portals, Business Intelligence, and Mobile Applications. The successful candidate will be task oriented, driven to succeed and a team player.

Duties include:
-Interpret design specifications to develop high-value automation
-Communicate effectively with technical and non-technical teammates
-Design frameworks/functions as needed for the automation framework
-Develop and maintain automated test standards
-Writing automation scripts and implementing software applications
-Researches new tools and methods that can improve the efficiency and effectiveness of automated tests
-Coordination of the members of the Test team and the development team to solve the issues
-Review automation coverage with stakeholders (internal, customer) to incorporate feedback
-Keeping updated with the latest industry developments

Minimum requirements:
-BS in Computer Science, Software Engineering, or commensurate work experience
-Demonstrated programming skills in C#, Java, JavaScript, or related languages
-Experience with all phases of software testing including test planning, functional testing, and regression testing
-Experience testing all layers of a web application, including front-end, service layer, and back-end testing
-Experience with multiple automation disciplines such as performance, scalability, integration and functional testing

This is a full-time position in our Philadelphia, PA office. Please apply below and include source code "WB0407" in the note field.

Apply
Cobol Developer

DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for qualified individuals to join our team as a COBOL programmer/developer. This is a full time position in our Philadelphia, PA office. In addition to COBOL, DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and demonstrate during the interviewing process their proficiency with the technologies below. Experience working in teams developing enterprise commercial grade transactional software systems is required.

Primary duties include:
-Support and update existing internal applications and services
-Collaborate with Project Managers, Business and -Technical Analysts, Developers, QA and other IT team members to understand business and technical requirements that drive the analysis, design and creation go quality technical solutions
-Translate business requirements into technical solutions
-Design, develop, test and debug enterprise software solutions
-Communicate development status and escalate issues to management
-Develop documentation and participate in code reviews
-Create documentation for training (i.e. user manuals, technical manuals)

Minimum qualifications:
-Bachelor or master’s degree in Computer Science, Computer Engineering, Information -Technology/Systems, related fields or equivalent experience
-Insurance industry experience a plus, but not required
-3+ years of experience in software design and development of enterprise applications with strong fundamental knowledge of the SDLC
-5+ years of experience with COBOL and SQL Server
-Excellent communication (oral and written) and organizational skills, especially in regards to code analysis
-Ideal candidates must be self-motivated and have an aptitude for problem solving
-Excellent problem-solving skills, attention to detail and ability to learn new technologies quickly
-Must be able to work equally well in a team as well as individually

This position is in our Philadelphia, PA office. Please apply below and include source code "WEB0918" in the note field.

Apply
Cloud Systems Engineer

Decision Research Corporation has an immediate opening for a Cloud Systems Engineer with a focus on Microsoft Azure cloud technologies to support the DRC Insurance Platform. This is a full-time position located in Honolulu, HI.

Primary duties include:
-Assist in improving the existing Microsoft Azure Cloud infrastructure
-Recommending Azure best practices and industry standards to meet customer requirements
-Assist in the migration of the DRC IaaS platform to a PaaS implementation following Microsoft best practices
-Configure Microsoft Azure monitoring and alerts for cloud resource availability
-Work closely with application development and data engineer teams on day-to-day tasks along with project planning and implementation
-Work closely with a team of architects, engineers, and developers to create functional design specifications
-Design, create, and maintain new penetration and security testing plans
-Perform hands-on penetration tests and vulnerability assessments
-Documenting and maintaining documentation of client infrastructure architecture
-Monitoring resource provisioning for cost optimization

Minimum qualifications:
-Bachelor’s Degree in Computer Science and a minimum of 3 years successful experience (high school diploma and professional certification(s) can be substituted for education)
-Vast understanding of cloud services and solutions in platforms such as Azure
-Experience working with Azure PaaS, Azure networking, and Azure site reliability solutions (specific examples of each will be requested)
-Strong practical knowledge of Windows server operating systems (IaaS)
-Comprehensive understanding of IT security best practices and threat protection
-Closely coordinate with DevOps team on additional cloud automation above the infrastructure layer
-Utilizing the Veracode Security Suite, perform formal hands-on penetration tests and vulnerability assessment of the Decision Research applications
-Pinpoint methods that attackers could use to exploit weaknesses and logic flaws
-Utilize understanding of attack signatures, tactics, techniques and procedures associated with advanced threats
-Incorporate business considerations (e.g. loss of earnings due to downtime, cost of engagement, etc.) into security strategies
-Research, document, discuss, and write security findings with management and IT teams and produce actionable, threat-based, reports on security testing results
-Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk
-Review and define requirements for information security solutions
-Provide feedback and verification as an organization fixes security issues

Desired Skills:

-Microsoft Azure Certification
-Experience with Devops practices
-Experience with the Veracode Security Suite or similar product

This position is in our Honolulu, HI office. Please apply below.

Apply
Director of Cloud Operations

DRC is looking for a dynamic and passionate Director of Cloud Operations. As a hands-on thought leader, you will be driving all operational aspects of our cloud-hosted service model, including SaaS, PaaS and IaaS. You will be expected to be the company’s SME on the Microsoft Azure cloud platform, staying abreast in Azure technology and partnering with product development and client services so that DRC leverages Azure innovation. You will participate in all cloud-relevant activities of the SDLC and client support to ensure our client SLAs are met or exceeded.

Primary duties include:
-Provide strategic and tactical leadership for engineering, implementation and operation of Azure platform with respect to DRC software solutions
-Enhance and maintain consistent health service monitoring capability to proactively detect and respond to operational issues across all client implementations
-Sustain status as company’s SME on Azure cloud platform by participating in Azure leaning opportunities and collaborating with Microsoft Azure architects
-Provide guidance and knowledge transfer of Azure platform so that DRC continually leverages Azure innovation
-Collaborate with Product Team, Client Services and Client Support to ensure client deployments are consistent and complete for all aspects of our cloud offering
-Work with QA to understand application performance characteristics on the Azure platform
-Influence application and infrastructure level resiliency both for DRC’s software system as well as 3rd party data enrichment providers
-Provide technical leadership, mentoring and coaching for all staff and foster a culture of accountability, innovation and team building.
-Work closely with QA and Release to assist in the automation of software deployment and infrastructure provisioning

Minimum qualifications:
-10+ years in a software technical leadership role
-5+ years in a management/leadership role
-A bachelor’s degree in Computer Science or Engineering
-Strong written and oral communication skills
-Track record of managing large-scale, high-quality software products
-Broad knowledge of web-based software technology using Microsoft technology
-Experience identifying and documenting network design requirements for cloud-based enterprise software applications
-In-depth knowledge of Azure public cloud infrastructure and services
-Experience with robust network infrastructure capacity planning
-Comfortable working in a fast-paced environment and in ambiguous scenarios
-Experience implementing application/network health monitoring systems
-Experience designing, implementing and supporting 3rd party integrations to other web-based data enrichment services

Apply
Director of Sales

DRC is looking for a Director of Sales who is energetic, fast learning, and qualified to join our team. At DRC, we help our clients solve their complex business challenges by creating solutions that streamline their operations, increase their speed to market, and reduce their overall cost of ownership.

The Director of Sales will work closely and collaboratively with the DRC leadership team to define, lead and execute on strategic business development initiatives to support the company's business and sales goals in concert with its overall strategic direction.

Leading the company’s strategic sales efforts will include developing and directing sales strategy, prospecting for new clients and new opportunities within the existing client base, cultivating a pipeline of new SaaS leads and working as part of a team in a technical insurance context in alignment with DRC’s strategic vision and shared purpose.

Primary duties include:
-Prospect for new business by applying an Account Based Marketing approach
-Increase revenue via prospecting, qualifying, selling and closing enterprise client accounts
-Achieve revenue and other KPI targets
-Manage prospective client relationships throughout all stages of the sales cycle
-Build long-term, consultative solutions relationships with prospects
-Conduct sales presentations and representing DRC at trade shows and other industry events
-Maintain an updated tracking system for prospects, current customers, forecasts and reports
-Coordinate marketing activities with the Marketing team, including developing sales collateral materials, presentations and case studies
-Liaise with technical teams

Minimum qualifications:
-BA/BS degree in business, finance, marketing, liberal arts and/or related technical field
-In-depth knowledge of the P&C insurance technology sector
-Minimum 5 years of relevant industry experience selling SaaS solutions to a diverse customer base
-Proven record for closing and managing large accounts
-Outstanding interpersonal, oral and written communications skills
-Effective in influencing clients, peers and leadership to drive results
-Experience with Hubspot, Mailchimp, Marketo, Pardot or similar sales and marketing automation platforms
-Experience with Salesforce or similar CRM

Apply
IT Operations Specialist

DRC is looking for qualified individuals to join our team as a technical operations specialist. Ideal candidates must possess a solid understanding of the technology and hardware/software platforms.

Duties include:
-Provide support, maintenance, and monitoring for systems on Microsoft Azure
-Ability to script programs using power shell and batch
-Monitor daily system cycles, in addition to running testing cycles as needed
-Reconcile daily system activity against 3rd party reports received from third parties
-Perform as dispatcher, answering initial call, triaging the issue and assigning priority and resources
-Respond to trouble tickets in a timely manner
-Provide phone support to users and walk users through the problem solving process
-This position is a rotating shift with required night shift work
-This position also requires the ability to be an on-call 24×7 rotation
-Remotely support users
-Document creation and maintenance
-Other Duties as Assigned

Minimum qualifications:
-A degree in Computer Science, Information Systems Management, or a computer-related field, -One year of relevant Information Technology work experience can be used in lieu of degree
-Experience working with IT hardware (i.e. desktops, laptops, servers, & printers)
-Excellent knowledge of or experience using Microsoft products including Windows, Office Suite (Word, Excel, Powerpoint, Outlook)
-Experience in a customer support, help desk environment role
-Excellent communication skills and troubleshooting skills
-CompTIA or Microsoft certifications a plus
-Must be able to work a flexible schedule
-Must be able to work equally well in a team as well as individually
-Independent, self-motivated

This position is located in our Honolulu, HI office. Applicants should reside or be in the process of relocating to Honolulu. Position requires night and weekend on call support. Please apply below and include source code "WB11009" in the note field.

Apply
Marketing Associate

DRC is seeking a creative and enthusiastic Marketing Associate for our rapidly growing business development team. This position will report directly to the Director of Marketing, as well as working closely with counterparts in the Sales, Account Management, and Administrative teams, to advance DRC’s overall business development strategy.

A strong candidate will:
-Possess a broad understanding of marketing principles
-Understand how to write intelligently about complex subjects without being overly verbose
-Have a good eye for design aesthetics
-Be excited about the challenge of enacting a digital marketing pivot for an established and traditionally sales-focused company

Primary duties include:
-Develop general-purpose marketing content, such as blog and social media posts, press releases, and email templates.
-Assist in the development of technical marketing copy, working closely with product and technology team members.
-Assist in the design, development, and production of digital marketing assets and print collateral, such as informational videos, product brochures, white papers, and banner ads.
-Maintain DRC’s digital presence, including making website content updates, and monitoring and posting on DRC’s social media accounts, with support from DRC’s outside marketing agency.
-Collect and organize marketing performance data across multiple channels.
-Maintain, in close cooperation with the Sales team, the integrity of CRM and marketing platform data.
-Assist with the analysis of marketing and sales data, and help craft strategic recommendations for the executive leadership team.
-Assist in the planning and execution of events, such as client conferences, and tradeshows, in coordination with the Sales and Administrative teams.
-Support ongoing sales and account management efforts, including the development of sales collateral materials and presentations, and the selection and distribution of client giveaways, in coordination with the Sales and Account Management teams.
-Support internal marketing efforts, such as employee recognition, annual meetings, and quarterly newsletters, in coordination with the Administrative team.
-Perform other duties, responsibilities, and activities to support DRC’s business development goals, as needed.

Minimum qualifications:
-Bachelor’s degree in marketing or communications, or equivalent professional experience
-3-5 years of professional work experience in marketing corporate communications or designs.
-Excellent written and verbal communication skills
-Experience with Adobe Creative suite
-Experience with Microsoft Office, especially PowerPoint
-Experience with Salesforce and Pardot or similar CRM and marketing automation platforms
-Experience with Google Analytics and WordPress

This position is located in our Honolulu, Hawaii office.

Apply
IT Manager/Network Administrator

DRC is looking for qualified individuals to join our team as a Network Manager. Ideal candidates must possess a solid understanding of the technology and hardware/software platforms and have solid leadership and delegation skills. We are looking for an experienced Network Manager to oversee our day-to-day network operations team. In this role, you will collaborate with our data and technology team to ensure our servers are running properly. You will help manage our network, installing new hardware and software when necessary, training staff on upgrades, and monitoring the system to ensure there are no lapses in service.

Primary duties include:
-Assess the organization’s network and computer system needs and upgraded as needed
-Assist in network design and implementation
-Recommend proper software and hardware such as routers, hubs, hard disks, wires, etc., for networking understanding the type and use of the network
-Troubleshoot any hardware and software problems at the end users site and make sure that there is no problem in accessing any resource for end-users
-Update the systems regularly with antivirus, firewall, and spyware and protect any viruses and breakdowns in the network
-Maintain remote monitoring systems and keep track of the use of resources provided to the employees and the end-users
-Sets authentication and authorization and restricts users from accessing important and vital information available
-Maintaining computer networks and systems including software, servers, VPNs, routers, and other physical hardware
-Installing and configuring network equipment to update or fix hardware or software issues
-Monitoring computer systems to improve network performance for computer systems and networks
-Evaluate and recommend security improvements and system upgrades
-Ideal candidates should be a good team member and able to manage a team
-Maintains staff by recruiting, selecting, orienting, and training employees
-Performs other related duties as required

Skills Required:
-Sound knowledge of the software and hardware used in the network systems and well- acquainted with the advanced technologies
-Proven network engineering, operations, and performance analysis skills
-Ability to use the available resources wisely and establish efficient networking systems
-Ability to create network diagrams and documentation for design and planning network communication systems
-Regularly update knowledge about the new and advanced technologies available in the market and use these technologies in the designs
-Expertise in identifying problems in the existing systems and upgrade them
-Experience in supporting Microsoft Exchange, Window Servers and Active Directory. Previous experience with Microsoft Windows Server 2012, 2016, 2019 preferred
-Knowledge of networking services and protocols. -Hands-on experience in networking, routing, and switching
-Experienced in endpoint protection and VPN solutions
-Ability to problem solve and think critically
-Excellent communication, interpersonal, managerial and supervisory skills

Minimum qualifications:
-Bachelor’s degree in computer science, information technology, computer engineering, or a related field
-Five years of related experience required
-Experience working with networking protocols, including TCP/IP, MPLS, and MP-BGP
-Current Microsoft Certification Preferred
-Experience as a Manager or Team Lead

Physical Requirements:
-Prolonged periods of sitting at a desk and working on a computer
-Must be able to lift up to 50 lbs at times
-Position requires occasional nights/weekends work and on call availability

This position is located in our Honolulu, Hawaii office. Please apply below.

Apply
Software Engineer II (AI Team)

DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for energetic, fast learning, and qualified individuals to join our team as a mid level application developer. This is a full time position in our Honolulu, HI office.

DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and should be able to demonstrate during the interviewing process their proficiency with the above technologies. Experience working in teams developing enterprise commercial grade transactional software systems is required.

Primary duties include:
-Develop, test, and debug enterprise software solutions.
-Adhere to all development standards.
Research, document and report project related items such as technology, infrastructure and applications.

Minimum qualifications:
-A bachelor’s degree in ICS; MIS; Information Technology Management; Engineering or Mathematics (with strong computer skills).Vast understanding of cloud services and solutions in platforms such as Azure.
-Two years’ experience with technologies such as ASP. Net, C#, SQL, JavaScript, SQL Server, HTML, XML, web services, MVC, and object-oriented technologies.
-Familiarity with Python and should be able to use REST-based APIs and SDKs to build computer vision, natural language processing, knowledge mining, and conversational AI solutions on Azure.
-Understand the components that make up the Azure AI portfolio and the available data storage options. In addition, candidates need to understand and be able to apply responsible AI principle.
-Experience such as internships or personal projects a plus.
-Self- motivated, excellent problem-solving skills, attention to detail and ability to learn new technologies quickly and work well in teams developing enterprise commercial grade transactional software systems is a plus.
-Familiar with Agile software development life cycle
-Excellent problem-solving skills, attention to detail and ability to learn new technologies quickly and work well in teams, especially when developing when developing enterprise commercial grade transactional software systems is a plus.

This position is located in our Honolulu, Hawaii office.

Apply
Software Quality Assurance Analyst

Decision Research Corporation (DRC) of Honolulu, HI is looking to hire a Quality Assurance professional to augment our existing QA Department. DRC is a leading provider of software business solutions within the global Property & Casualty insurance marketplace. DRC’s products include of Policy Administration, Claims, Billing, Agent/Consumer Portals, Business Intelligence, and Mobile Applications. The successful candidate will be task oriented, driven to succeed and a team player.

Primary duties jnclude:
-Collaborate with the project teams to define and manage the test strategy
-Participate in requirements and design reviews to identify defects
-Manage and execute the testing process
-Ensure products are delivered based on internal design standards and external customer expectations
-Automate manual processes

Minimum qualifications:
-Associates Degree (A. A.) in computer science, MIS, Software/Computer Engineering, or related field or 1-2 years’ experience testing web based applications
-Experience developing and executing test cases and scripts from user requirements and technical specifications
-Strong written and verbal communication skills
-Required to be self-motivated, organized and detail oriented

Other qualifications:
-Experience with Microsoft .Net technologies
-Experience using Microsoft Visual Studio Test Edition (MTM)
-Automated tool experience
-P&C Insurance industry experience

Positions are available in both our Philadelphia, PA and Honolulu, HI offices. Please apply below and include source code "WEB1225” in the note field.

Apply