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Interested in joining our DRC team? We're always interested in new team members — whether you're a developer, graphic designer, programmer, engineer or marketing or sales professional, we might already have the perfect job open that's a great match for you.
.NET Developers (Entry Level)
Decision Research, a software solutions provider, is seeking a .NET applications developer to create web applications.
- Experience with .NET, ASP, VB, COM/COM+, ActiveX, XML, Javascript, HTML, SQL Server, Oracle, Java, and Windows platform
- Working knowledge of JSP, PERL, web services and object technology are a plus
- A Bachelor’s degree in ICS; MIS; Information Technology Management; or Mathematics (with strong computer skills) preferred
Application Developers (Mid-Level)
DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for energetic, fast learning, and qualified individuals to join our team as a mid level application developer. This is a full time position in our Honolulu, HI office.
DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and should be able to demonstrate during the interviewing process their proficiency with the above technologies. Experience working in teams developing enterprise commercial grade transactional software systems is required.
- Develop, test, and debug enterprise software solutions
- Adhere to all development standards
- Two years of experience with technologies such as ASP. Net, C#, SQL, JavaScript, SQL Server, HTML, XML, web services, MVC, and object oriented technologies
- A Bachelor’s degree in ICS; MIS; Information Technology Management; Engineering or Mathematics with strong computer skills
- Self-motivated, excellent problem-solving skills, attention to detail and ability to learn new technologies quickly and work well in teams developing enterprise commercial grade transactional software systems a
- Familiar with Agile software development life cycle
- Excellent problem-solving skills, attention to detail and ability to learn new technologies quickly and work well in teams, especiallly when developing enterprise commercial grade transactional software systems a
Senior Application Developers
DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for energetic, fast learning, and qualified individuals to join our team as a senior application developer. This is a full time position in our Honolulu, HI office.
DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and should be able to demonstrate during the interviewing process their proficiency with the above technologies. Experience working in teams developing enterprise commercial grade transactional software systems is required.
Duties include:
- Work with business team to understand and interpret customer system requirements
- Design, develop, test, and debug enterprise software solutions
- Develop documentation and participate in code review
- Lead project-based teams
- Create documentation for training (i.e. user manuals, technical manuals)
- 5 years of experience with technologies such as ASP. Net, C#, SQL, JavaScript, SQL Server, HTML, XML, web services, MVC, and object oriented technologies to develop software
- Experience with design and documentation of software
- A bachelor or master’s degree in ICS; MIS; Information Technology Management; Engineering or Mathematics with strong computer skills
- Self-motivated, excellent problem-solving skills, attention to detail and ability to learn new technologies quickly and work well in teams developing enterprise commercial grade transactional software systems a Small team lead role experience is a plus and the ability to work well in a team as well as individually
- Experience with Agile software development life cycle
Business Analysts
Ideal candidates must possess a solid understanding of the technology and platforms available in the P&C Insurance industry, knowledge of the insurance vertical and its rating and policy administration solutions. Must be skilled in working within a business group to understand and interpret workflow and business rules. Effective oral & written communication skills are essential, position will entail drafting process design, business rule, and requirements documents. Must be able to plan and direct analysis of complex business problems to be solved with automated systems. Bachelor’s degree or relevant advanced degree.
Primary duties include:
- Analyzing client’s business functions in order to develop new or modified information processing systems.
- Consulting with clients, business unit management, systems analysts and programmers on the business needs and objectives and to design and develop automated business systems to fulfill those needs.
- Writing and maintains functional specifications for new or modified business systems as well as tracking and documenting changes to those specifications.
- Developing, coordinating, and implementing plans to test business and functional processes during system development and quality assurance testing.
- Creating or assists others in the writing of user documentation, instructions, and procedures.
- Preparing time and cost estimates for completing projects.
- Other Duties as Assigned.
- Knowledge or experience using Microsoft products: Windows, Office Suite (Word, Excel, Powerpoint, Outlook).
- Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
- Independent, self-motivated. Ability to Travel.
Cobol Developer
DRC provides global enterprise level software solutions to the financial services industry. DRC is currently looking for qualified individuals to join our team as a COBOL programmer/developer. This is a full time position in our Philadelphia, PA office. In addition to COBOL, DRC uses a number of various programming languages and technologies, including Microsoft .NET. Qualified applicants should be able to quickly learn new concepts and software as necessary and demonstrate during the interviewing process their proficiency with the technologies below. Experience working in teams developing enterprise commercial grade transactional software systems is required.
Primary Duties Include:
- Support and update existing internal applications and services
- Collaborate with Project Managers, Business and Technical Analysts, Developers, QA and other IT team members to understand business and technical requirements that drive the analysis, design and creation go quality technical solutions
- Translate business requirements into technical solutions
- Design, develop, test and debug enterprise software solutions
- Communicate development status and escalate issues to management
- Develop documentation and participate in code reviews
- Create documentation for training (i.e. user manuals, technical manuals)
- Bachelor or master’s degree in Computer Science, Computer Engineering, Information Technology/Systems, related fields or equivalent experience
- Insurance industry experience a plus, but not required
- 3+ years of experience in software design and development of enterprise applications with strong fundamental knowledge of the SDLC
- 5+ years of experience with COBOL and SQL Server
- Excellent communication (oral and written) and organizational skills, especially in regards to code analysis
- Ideal candidates must be self-motivated and have an aptitude for problem solving
- Excellent problem-solving skills, attention to detail and ability to learn new technologies quickly
- Must be able to work equally well in a team as well as individually
Cloud Systems Engineer
Decision Research Corporation has an immediate opening for a Cloud Systems Engineer with a focus on Microsoft Azure cloud technologies to support the DRC Insurance Platform. This is a full-time position located in Honolulu, HI.
Core responsibilities include, but are not limited to:
- Assist in improving the existing Microsoft Azure Cloud infrastructure
- Recommending Azure best practices and industry standards to meet customer requirements
- Assist in the migration of the DRC IaaS platform to a PaaS implementation following Microsoft best practices
- Configure Microsoft Azure monitoring and alerts for cloud resource availability
- Work closely with application development and data engineer teams on day-to-day tasks along with project planning and implementation
- Work closely with a team of architects, engineers, and developers to create functional design specifications
- Design, create, and maintain new penetration and security testing plans
- Perform hands-on penetration tests and vulnerability assessments
- Documenting and maintaining documentation of client infrastructure architecture
- Monitoring resource provisioning for cost optimization
- Bachelor’s Degree in Computer Science and a minimum of 3 years successful experience (high school diploma and professional certification(s) can be substituted for education)
- Vast understanding of cloud services and solutions in platforms such as Azure
- Experience working with Azure PaaS, Azure networking, and Azure site reliability solutions (specific examples of each will be requested)
- Strong practical knowledge of Windows server operating systems (IaaS)
- Comprehensive understanding of IT security best practices and threat protection
- Closely coordinate with DevOps team on additional cloud automation above the infrastructure layer
- Utilizing the Veracode Security Suite, perform formal hands-on penetration tests and vulnerability assessment of the Decision Research applications
- Pinpoint methods that attackers could use to exploit weaknesses and logic flaws
- Utilize understanding of attack signatures, tactics, techniques and procedures associated with advanced threats
- Incorporate business considerations (e.g. loss of earnings due to downtime, cost of engagement, etc.) into security strategies
- Research, document, discuss, and write security findings with management and IT teams and produce actionable, threat-based, reports on security testing results
- Develop meaningful metrics to reflect the true posture of the environment allowing the organization to make educated decisions based on risk
- Review and define requirements for information security solutions
- Provide feedback and verification as an organization fixes security issues
- Microsoft Azure Certification
- Experience with Devops practices
- Experience with the Veracode Security Suite or similar product
HR Specialist
DRC, a local growing software development and IT consulting company with over 120 employees nationally, is currently seeking a qualified and experience Human Resource Generalist/Specialist to join its administrative team at its Honolulu headquarters. This individual will be responsible for the coordination and overall administration, evaluation, consolidation and coordination of human resource functions, and will report to the CFO. Qualified individual must be able to multitask and respond to requests in a timely manner. Individual should also possess the ability to clearly communicate issues and solutions.
Primary Duties include:
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings
- Coordinates career fairs and other recruiting events
- Implements new hire orientation and employee recognition programs
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
- Performs other duties as assigned
- Prepare and review compensation and benefits packages
- Administer health and life insurance programs
- Implement training and development plans
- Plan probationary and annual performance review sessions
- Inform employees about additional benefits they’re eligible for (e.g extra vacation days)
- Update employee records with new hire information and/or changes in employment status
- Maintain organizational charts and detailed job descriptions along with salary records
- Ensure recruitment process runs smoothly
- Process employees’ queries and respond in a timely manner
- Bachelor degree or concentration in Human Resource welcomed
- Experience with HRIS and Applicant Tracking Systems
- Experience with most human resource functions preferred
- Must be able to use Microsoft Windows and Microsoft Office suite
- SHRM-CP a plus
Please apply below and include "D-10" in the note field.
IT Operations Specialist
DRC is looking for qualified individuals to join our team as a technical operations specialist. Ideal candidates must possess a solid understanding of the technology and hardware/software platforms.
Duties include:
- Provide support, maintenance, and monitoring for systems on Microsoft Azure
- Ability to script programs using power shell and batch
- Monitor daily system cycles, in addition to running testing cycles as needed
- Reconcile daily system activity against 3rd party reports received from third parties
- Perform as dispatcher, answering initial call, triaging the issue and assigning priority and resources
- Respond to trouble tickets in a timely manner
- Provide phone support to users and walk users through the problem solving process
- This position is a rotating shift with required night shift work
- This position also requires the ability to be an on-call 24×7 rotation
- Remotely support users
- Document creation and maintenance
- Other Duties as Assigned
- A degree in Computer Science, Information Systems Management, or a computer-related field, One year of relevant Information Technology work experience can be used in lieu of degree
- Experience working with IT hardware (i.e. desktops, laptops, servers, & printers)
- Excellent knowledge of or experience using Microsoft products including Windows, Office Suite (Word, Excel, Powerpoint, Outlook)
- Experience in a customer support, help desk environment role
- Excellent communication skills and troubleshooting skills
- CompTIA or Microsoft certifications a plus
- Must be able to work a flexible schedule
- Must be able to work equally well in a team as well as individually
- Independent, self-motivated
Marketing Director
The Director of Marketing will work closely and collaboratively with the DRC leadership team to define, lead and execute on strategic marketing and communication initiatives to support the company's business goals in concert with its overall brand. Leading the company’s strategic marketing efforts will include developing and directing content marketing, targeted ads, events, PR initiatives and internal and external communication activities in alignment with DRC’s strategic vision and shared purpose.
Responsibilities and Duties:
-
The Director of Marketing will oversee the development and deployment of strategic branding and tactical marketing initiatives to support DRC’s sales efforts and overall awareness in preference across target markets, including:
- Guiding the day-to-day activities of the marketing team and overseeing implementation of the marketing strategy and creation of content -- including sales collateral, articles, web pages, presentations, social media, interviews, case studies and more;
- Co-creating and implementing marketing strategies, communication and product promotions that generate leads and support business initiatives across digital media and print. Developing content to leverage our position as a thought leader and participating in branding and corporate identity efforts;
- Understanding the changing landscape of marketing platforms and how to effectively launch multi-channel campaigns. As well as developing analytics reports and presentations and managing SEO & PPC efforts to increase brand awareness;
- Partnering with outside agencies, experts and vendors to manage industry trade shows, events and other marketing initiatives.
- Bachelor’s Degree in Marketing or related field and/or MBA
- 10 years of relevant industry experience (Marketing, Insurance)
- Excellent analytical, creative and strategic thinking skills
- Outstanding interpersonal and oral and written communications skills
- Effective in influencing peers and leadership to drive results
- Adaptable to change and thrive in a fast-paced environment
- Ability to interpret and define measurements of success for marketing initiatives
- Experience with Hubspot, Mailchimp, Marketo, Pardot or similar marketing automation platforms
- Experience with Salesforce or similar CRM Experience managing paid and organic search campaigns using Google Analytics, Webmaster Tools, Google Adwords
Qualifications:
Rate Analyst/Product Configuration Analyst
Are you a problem solving person with an analytical mind and good writing skills? Do you enjoy working with people? Ideal candidates have excellent organizational skills and time management abilities to prioritize and meet multiple deadlines.
DRC is looking for recent graduates that are energetic, fast learning, and qualified to join our team.
At DRC, we help our clients solve their complex business challenges by creating solutions that streamline their operations, increase their speed to market, and reduce their overall cost of ownership. Our teams are responsible for working with clients to analyze their daily operational workflow and recommending areas that can be optimized to increase efficiency, minimizing duplicate efforts and reducing the project timeline.
Primary Duties include:
- Analyzing client’s business functions in order to develop new or modified information processing systems
- Review insurance carrier rate filings and derive rating calculations that are loaded in to Excel spreadsheets
- Developing or assisting with coordinating, and implementing plans to test business and functional processes during system development and quality assurance testing
- Creating or assists others in the writing of user documentation, instructions and procedures
- Other Duties as Assigned
- Bachelors degree in the following fields or relevant job experience
- Technology: Computer Science, Software/Computer Engineering, MIS
- Business: Actuarial, Insurance, Finance, Business, Operations, Accounting
- Technical aptitude and interest
- Detail Oriented Independent, self-motivated with a drive to succeed
- Strong verbal and written communication skills and business and technical expertise to be proficient in communicating business and technical requirements
- Analytical/problem solving experience with complex business problems
- Experience using Microsoft products, Proficiency in Excel is required
- Willingness to travel
Software Business Analyst
Ideal candidates must possess a solid understanding of the technology and platforms available in the P&C Insurance industry, specifically billing systems, knowledge of the insurance vertical and its rating and policy administration solutions. Must be skilled in working within a business group to understand and interpret workflow and business rules. Effective oral & written communication skills are essential, position will entail drafting process design, business rule, and requirements documents. Must be able to plan and direct analysis of complex business problems to be solved with automated systems.
Primary duties include:
- Identify and analyze client’s business functions in order to develop clearly defined requirements for billing systems. Document use cases, process flows, data flows and report mock-ups
- Consulting with clients, business unit management, systems analysts and programmers on the business needs and objectives and to design and develop automated business systems to fulfill those needs
- Writing and maintains functional specifications for new or modified business systems as well as tracking and documenting changes to those specifications
- Developing, coordinating, and implementing plans to test business and functional processes during system development and quality assurance testing
- Creating or assists others in the writing of user documentation, instructions, and procedures
- Preparing time and cost estimates for completing projects
- Other Duties as Assigned
- Experience using Microsoft products: Windows, Office Suite (Word, Excel, Powerpoint, Outlook)
- Experience using standard project and business tools including Microsoft Project, Excel, PowerPoint, Project, SharePoint
- Excellent problem-solving and analytical skills
- Excellent communication skills, both written and verbal. Understands communication channels and escalates appropriately
- Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience
- 5+ years as an IT Business Analyst Property & Casualty insurance industry
- Experience with property and casualty billing systems is required
- Independent, self-motivated
- Ability to Travel
- Insurance Certification, i.e. CPCU a Plus
Software Project Manager
DRC is seeking a qualified and experience Project Manager to join our software development team. This individual will be responsible for managing software development projects and development teams and should be highly skilled in using structured methodologies in implementing software applications.
Primary responsibilities include:
- Lead planning and implementation of projects (Initiation through Closure)
- Serve as the main point of contact during all project phases
- Facilitate definition of project scope, goals, deliverables and project meetings – internal and external
- Develop, maintain and control project schedules, budgets, resource allocation
- Provide direction and support for to project team
- Effectively prepare for and address project issues, risks and/or changes that may arise
- Generate project measurement reporting for management and stakeholders
- Ensure projects meet established goals, objectives, and company standards
- Ensure conformance to company quality standards
- Project evaluations and assessments of results
- Ideal candidate possesses a solid understanding of project management methodologies, processes and best practices; knowledge of the insurance vertical and its rating and policy administration solutions
- Bachelor’s degree in business, management, Information Technology, or related field
- 3 – 5 years of project-related experience; P & C insurance space preferred
- PMP certification or active candidate; CAPM considered
- Strong understanding of software development life cycle processes required
- Ability to successfully lead a team
- Must be flexible and able to effectively manage and control changing priorities and project risks
- Proven experience in people management, risk management and change management
- Proficient in Microsoft Office (Word, Excel, PowerPoint), MS Project, Visio and SharePoint
- Analytical, organizational and problem solving skills a must
- Strong leadership skills and effective verbal and written communication skills
- Strong working knowledge and execution of the SDLC process
Software Quality Assurance Analyst
Decision Research Corporation (DRC) of Honolulu, HI is looking to hire a Quality Assurance professional to augment our existing QA Department. DRC is a leading provider of software business solutions within the global Property & Casualty insurance marketplace. DRC’s products include of Policy Administration, Claims, Billing, Agent/Consumer Portals, Business Intelligence, and Mobile Applications. The successful candidate will be task oriented, driven to succeed and a team player.
Primary Duties Include:
- Collaborate with the project teams to define and manage the test strategy
- Participate in requirements and design reviews to identify defects
- Manage and execute the testing process
- Ensure products are delivered based on internal design standards and external customer expectations
- Automate manual processes
- Associates Degree (A. A.) in computer science, MIS, Software/Computer Engineering, or related field or 1-2 years’ experience testing web based applications
- Experience developing and executing test cases and scripts from user requirements and technical specifications
- Strong written and verbal communication skills
- Required to be self-motivated, organized and detail oriented
- Experience with Microsoft .Net technologies
- Experience using Microsoft Visual Studio Test Edition (MTM)
- Automated tool experience
- P&C Insurance industry experience
Internships - Summer 2020
Decision Research is seeking student interns for its Summer 2020 Internship Program. Interns will be grouped into a team of up to five individuals focused in different disciplines. The interns will perform the marketing and software development activities to manage, design, build, test, and deploy software features.
General Qualifications
- Enrolled as student in good standing with a preference for Juniors or Seniors
- Major aligned to technology such as Computer Science, Management Information Systems, Business, or Marketing
- One year work experience (work, school or student activities, volunteer, extracurricular, etc. )
- Understanding of software development lifecycle and principles (design, development, testing, deployment)
- Understanding of marketing concepts, as well as research and analytical skills
- Self-motivated, organized, and detail oriented
- Sharp verbal and written skills
- Ability to drive to deadlines while maintaining quality and completeness
- Ability to take direction and/or work with minimal supervision
Please apply below and include source code "WEB0224" in the note field.
"Loving your job isn't something that's hard to do at DRC."
Amy Truong, Business Development & Quality Assurance Associate
Our benefits
Vacation
We work hard at DRC, but we know down-time is important too. We provide vacation for all of our employees.
Financial Stability
DRC not only provides a 401k, but also reimbursement tuition benefits should you continue your education.
Extensive Health Help
We provide excellent healthcare for our employees including dental and optical to keep you feeling your best.
Employee Recognition
Hard work doesn't go unnoticed. We celebrate our employees successes at an annual event.
Quarterly Events
We believe we're a fun bunch here at DRC. Work with us and participate in our exciting employee events like our summer barbecue and holiday party.
Birthday Celebrations
Every month employees who are having a birthday get a special treat - usually something that's pretty tasty!
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