In late 2014, our featured carrier purchased a Private Risk Services line and needed to extend its reach to new states. The carrier was acquired by the world’s largest P&C insurer and tapped DRC to implement its policy system in two states where there was no preexisting business. This system would manage to run four lines of business — auto, home, umbrella and valuables — as well as the option to package these policies.

The carrier initially enlisted DRC to implement a basic policy system as quickly as possible. After the release of 1000+ pages of requirements, it became clear a greater policy administration was needed.

DRC was able to act more as a partner, a trusted advisor who helped the carrier see what changes needed to happen and then help execute those changes quickly.